Price & Fee Policy – AapkaSahyog.com

Last Updated: October 2025
Contact Email: anjorfoundation@gmail.com

1. Introduction

Welcome to AapkaSahyog.com – India’s trusted crowdfunding platform dedicated to empowering individuals, NGOs, and organizations to raise funds for social causes, medical emergencies, education, entrepreneurship, and more.

This Price & Fee Policy explains in detail how our pricing structure, processing fees, platform charges, and associated costs work when you use our services.

Our goal is to maintain transparency, affordability, and trust for every user — whether you are a campaign organizer, donor, or institutional partner.

For any questions regarding our fees, please contact us anytime at anjorfoundation@gmail.com

2. Our Pricing Philosophy

At AapkaSahyog.com, we believe crowdfunding should be accessible to everyone.
That’s why our fees are designed to be simple, flexible, and fair — ensuring sustainability of the platform while enabling maximum benefit to fundraisers.

We maintain a tiered pricing system ranging between 2% to 28%, depending on campaign type, support level, and payment method.
This ensures small fundraisers pay less while premium services and institutional campaigns that require extra support contribute proportionally.

3. Fee Categories Overview

We divide our charges into the following categories:

1. Platform Fee – Covers platform maintenance, campaign hosting, analytics tools, and support.

2. Payment Gateway Fee – Covers transaction costs charged by payment processors.

3. Service Fee – Covers personalized support, campaign optimization, and marketing tools.

4. Withdrawal Fee – Small charges for fund disbursement.

5. Additional Value Services – Optional add-ons such as priority support, featured placement, etc.

All applicable fees are deducted automatically from the total funds raised before the final payout.

4. Platform Fee Structure (2% – 28%)

4.1 Basic Plan – 2% to 5%

Ideal for:

• Individual fundraisers

• Personal or small-scale campaigns

• Medical emergencies or education-related campaigns

Includes:

• Campaign dashboard

• Secure payment integration

• Basic donor analytics

• Standard customer support (Email)

4.2 Standard Plan – 6% to 12%

Ideal for:

• Registered NGOs

• Community projects

• Long-term social impact campaigns

Includes:

• Extended campaign analytics

• Access to promotional tools

• Priority customer support

• SEO optimization assistance

4.3 Premium Plan – 13% to 20%

Ideal for:

• Institutional campaigns

• Celebrity fundraisers

• Corporate CSR projects

Includes:

• Dedicated account manager

• Custom campaign design

• Verified campaign badge

• Real-time donor tracking dashboard

• Marketing & PR assistance

4.4 Enterprise & Partner Plan – 21% to 28%

Ideal for:

• High-traffic campaigns

• Sponsored events or large-scale donation drives

• Fully managed campaigns by our in-house experts

Includes:

• Complete campaign management

• Multi-platform promotion

• Dedicated marketing team

• Brand collaboration opportunities

• End-to-end digital support

5. Payment Gateway Charges

Every donation transaction incurs a payment gateway processing fee charged by our third-party partners (Razorpay, PayU, etc.).
This fee typically ranges between 1% to 3%, depending on the payment mode used (UPI, debit/credit card, net banking, wallet, etc.).

AapkaSahyog.com does not profit from these charges. They are collected and remitted directly to our payment service providers.

6. Taxes and Regulatory Fees

All applicable taxes (GST and others) are calculated as per current Indian laws and added separately on the total fee amount.

For example:
If your platform fee is 10%, GST (18%) will be applied on that portion only.

7. Withdrawal & Payout Fee

When your campaign ends or you request fund withdrawal, a small withdrawal fee may apply (₹50 to ₹500 per transaction) depending on the withdrawal amount and method (bank transfer, UPI, etc.).

Withdrawals are processed securely through verified accounts.
For any concerns, reach out to anjorfoundation@gmail.com

8. Refund Handling & Reversal Fees

Refunds or chargebacks (if initiated) incur a nominal administrative fee to cover payment reversal and processing costs.
Such fees depend on the payment provider’s policies.

Refund requests must comply with our Refund & Cancellation Policy, available separately on our site.

9. Optional Add-on Services and Charges

We offer a range of optional services for campaign enhancement and visibility, such as:

• Featured campaign placement on the homepage

• Custom-designed campaign pages

• Professional video storytelling

• Social media marketing packages

• Influencer collaboration

• 24/7 live chat support

• Legal & compliance assistance

Charges for these add-ons range between ₹500 to ₹50,000, depending on the package chosen.

For detailed quotations, write to anjorfoundation@gmail.com

10. Hidden Charges – None

We strongly stand for complete transparency.
There are no hidden charges beyond the ones clearly mentioned in this policy.
All costs are communicated upfront before campaign launch.

11. How Fees Are Calculated

When you raise funds through AapkaSahyog.com, total fees are calculated as:

Total Fees = (Platform Fee + Payment Gateway Fee + Taxes + Optional Add-ons)

Example:
If your campaign raises ₹1,00,000 under a 10% plan with 2% gateway fees and 18% GST on platform fee:

Platform Fee (10%) = ₹10,000
GST on Fee = ₹1,800
Gateway Fee (2%) = ₹2,000
Total Fees = ₹13,800
Net Payout = ₹86,200

12. Transparency Dashboard

Every fundraiser has access to a Transparency Dashboard, which shows:

• Funds collected

• Fees deducted

• Net amount available for withdrawal

• Donor and transaction details

This feature ensures 100% clarity and trust.

13. Fee Adjustments and Updates

AapkaSahyog.com reserves the right to update or revise its pricing periodically.
However, all changes are communicated 30 days in advance via email or platform notification.

Your continued use of the platform constitutes acceptance of any updated pricing terms.

14. Donations from International Donors

For international transactions, additional forex conversion and cross-border fees may apply.
These are imposed by the payment processor and currency network (Visa, MasterCard, etc.), not by AapkaSahyog.com.

15. Dispute Resolution Related to Fees

Any concerns, misunderstandings, or discrepancies related to fees can be addressed by contacting our Finance and Compliance Team at anjorfoundation@gmail.com

We ensure fair handling and resolution within 7 working days.

16. Ethical Commitment

All collected fees contribute to:

• Platform development & innovation

• Secure transaction systems

• Fraud detection & campaign verification

• Customer support infrastructure

• Educational resources for campaigners

Thus, every contribution helps sustain a safe crowdfunding ecosystem.

17. Discounts & Waivers

From time to time, AapkaSahyog.com may offer fee waivers or discounts for specific campaigns (e.g., disaster relief, social welfare, or verified NGOs).

Such offers are entirely at the platform’s discretion and may be time-limited.

18. Partner Commission Policy

If you are an affiliate, fundraiser consultant, or partner organization, you may earn a referral commission based on campaign success and performance.
All such partnerships are governed by a separate Partner Agreement.

19. Fee Disbursement Schedule

• Weekly Payouts: For active campaigns

• On-Demand Withdrawal: For verified users (upon admin approval)

• End-of-Campaign Payout: When campaign target or end date is reached

Payouts are processed only to verified Indian bank accounts.

For verification assistance, contact anjorfoundation@gmail.com

20. Contact and Support

For all questions or clarifications regarding fees, deductions, or transactions:

? Email: anjorfoundation@gmail.com

? Website: https://aapkasahyog.com
? Support Hours: Monday–Saturday, 9 AM to 7 PM

21. Transparency Promise

We pledge full transparency and accountability in every aspect of our pricing model.
Our 2%–28% structure ensures flexibility across diverse campaign sizes while maintaining high operational quality and donor trust.

22. Acknowledgement

By creating a campaign or making a donation on AapkaSahyog.com, you acknowledge that you have read, understood, and agreed to this Price & Fee Policy.

23. Final Note

Our mission is to make crowdfunding simple, fair, and impactful.
Your contribution not only helps individuals and causes but also supports a transparent digital fundraising movement in India.

For partnerships, collaborations, or queries, please reach out to us anytime at anjorfoundation@gmail.com