About Us

1. Introduction

Welcome to AapkaSahyog.com — your trusted platform for crowdfunding, social support, and community-driven initiatives. We believe in the power of collective goodwill, small acts of generosity, and transparency to bring positive change.

Aapkasahyog.com is the e-commerce platform of Anjor Foundation (Trust) Registered No: E-5525. Pune. You can visit our official website named www.anjorfoundation.com.

At AapkaSahyog, we connect caring donors with worthy causes, helping passionate individuals, nonprofits, and grassroots campaigns raise funds, awareness, and trust. Our mission is to enable every person to contribute to causes they believe in, no matter how small or large.

If you have any questions, want to collaborate, or share your ideas, feel free to reach out to us at anjorfoundation@gmail.com.

2. Our Mission & Vision

2.1 Mission

• To empower communities and individuals by providing a reliable, user-friendly, and transparent crowdfunding platform.

• To bridge the gap between donors and changemakers, fostering trust, impact, and accountability.

• To make generosity accessible, enabling people from all walks of life to participate in social good.

• To ensure integrity, security, and transparency in all fundraising processes on our platform.

2.2 Vision

We envision a world where no worthy cause is left unsupported because of lack of access, where small contributions collectively spark big transformations, and where communities uplift each other through shared compassion and responsibility.

3. Our Values

1. Transparency & Accountability

   • We believe in openness about fund flows, campaign updates, fees, and impact reporting.

   • Every campaign on AapkaSahyog must clearly state its objectives, usage of funds, and update donors regularly.

2. Integrity & Trust

   • Honesty is central. We vet campaigns, verify identities, and monitor for misuse.

   • We maintain stringent policies to prevent fraud and misrepresentation.

3. Inclusivity & Accessibility

   • We welcome campaigns from all regions, whether rural or urban, big or small.

   • We try to keep barriers low — minimal fees, flexible contribution options, and multilingual support.

4. Community & Collaboration

   • We see donors and campaigners as partners in building change.

   • Through sharing stories, feedback, and updates, we foster a sense of shared ownership.

5. Sustainability & Impact

   • Beyond one-time giving, we encourage ongoing support, partnerships, and systemic change.

   • We emphasize measurable outcomes and long-term community benefit.

4. How It Works

4.1 For Campaign Creators

1. Register / Create Account
   Sign up with your email and basic details. Undergo verification if required.

2. Launch a Campaign
   Provide a title, description, funding target, timeline, images, and plan for how funds will be used.

3. Promote & Share
   Share your campaign link via social media, email, community groups, and other networks.

4. Receive Contributions
   Donors contribute via secure payment methods (cards, UPI, net banking, wallets).

5. Update & Report
   Keep donors informed with progress updates, photos, videos, milestones.

6. Withdraw Funds
   Once conditions are met and verifications clear, you’ll receive funds (minus platform fees) to your bank account.

7. Deliver Results
   Use the collected funds as promised; share final reports, receipts, and impact stories.

4.2 For Donors

1. Browse Campaigns
   Explore campaigns by category, location, urgency, or personal interest.

2. Select & Contribute
   Choose a campaign, enter the amount, add a note (optional), and pay through your preferred method.

3. Decide Visibility
   You may donate publicly (your name shown) or anonymously (only campaign sees donor ID).

4. Track Updates
   Follow campaign updates, messages, photos, status changes.

5. Engage & Share
   Share campaigns with your network, comment, or reach out to campaign creators.

6. Feedback / Follow Up
   Rate or review campaigns, request reports, or ask questions.

4.3 Our Role

• We host the platform, maintain infrastructure, implement security, verify users, and facilitate payments.

• We deduct fees (as transparently disclosed) and disburse net funds to campaign creators.

• We monitor compliance, mediate disputes, and ensure trust in the system.

5. Why Choose Us

• Transparent Processes — View real-time progress bars, donor comments, use of funds, and campaign updates.

• Low & Fair Fees — We keep platform charges minimal; payment processing fees are passed transparently.

• Security & Verification — We require identity checks, KYC for creators, and encryption of sensitive data.

• Support & Guidance — We offer resources, best practices, templates, and direct support to campaigners.

• Local Focus, Global Reach — While we prioritize causes close to heart locally, we allow contributions from wider geographies (where permissible).

• Community Trust — We aim to build a network of reliable donors and credible changemakers.

6. Our History & Team

6.1 Our Story

AapkaSahyog was conceived from the belief that every small act of kindness, when multiplied, can transform lives. Inspired by stories of grassroots struggles and community solidarity, we built this platform to make giving easier, safer, and more impactful. Over time, we have worked with NGOs, individual changemakers, community groups, and generous donors to fund education, health, disaster relief, rural development, animal welfare, arts, and more.

6.2 Our Team

We are a passionate team of technologists, social workers, finance professionals, and community builders. We bring expertise in digital platforms, nonprofit operations, fundraising, legal compliance, user support, and impact measurement. Each day, we aim to make connection and giving more meaningful, safe, and effective.

If you’d like to know more about individual team members or founders, or to join us, drop a line at admin@aapkasahyog.com.

7. Impact & Success Stories

Over the years, AapkaSahyog has supported many inspiring campaigns and lives. Here are some highlights:

• Campaign A – Rural School Initiative
  Built classrooms in a village, furnishing them with desks, teachers, and supplies. Donors received progress photos, student testimonials.

• Campaign B – Medical Fund Support
  Assisted patient families with urgent treatments, surgeries, and rehabilitation. Updates included hospital bills, doctor reports, recovery stories.

• Campaign C – Disaster Relief
  After flooding, funds were raised for clean water, shelter, food, and rebuilding. Volunteers on ground shared real-time pictures and distribution logs.

• Campaign D – Skill Training for Women
  Women from marginalized communities received vocational training, kits, micro-loans, and support. Success measured by employment and income growth.

Each campaign is documented with data, stories, and follow-ups. We invite you to browse our “Impact” section on the site to see detailed reports and testimonials.

8. Governance & Policies

We operate with strong governance and policy frameworks to maintain integrity:

• Campaign Review & Approval — All campaigns go through vetting before going live.

• Due Diligence & Verification — ID checks, KYC, background review for campaign creators.

• Regular Audits & Monitoring — We monitor campaigns for misuse, misuse of funds, and irregularities.

• Refund / Dispute Policy — In case of discrepancies, donors may request refunds subject to policy.

• Transparency Reports — Quarterly or annual transparency reports showing total funds raised, fees collected, platform operations, and impact.

• Grievance Redressal — If donors or campaigners have disputes, they can contact us or go through mediation/arbitration under our Terms of Service.

9. Partnerships & Collaborations

We welcome collaboration with:

• Nonprofit Organizations / NGOs — Expand reach, co-host campaigns, offer institutional support.

• Foundations & CSR Programs — Partner to fund social impact initiatives.

• Government / Public Agencies — Help with disaster relief, welfare programs, community development.

• Media & Influencers — Amplify campaigns, share stories, build awareness.

• Corporate & Business Donors — Match grants, sponsor platform costs, run cause campaigns.

• Tech & Service Providers — Payment gateways, KYC providers, analytics, security partners.

If you are interested in partnering or integrating with us, please email admin@aapkasahyog.com with your proposal.

10. How We Protect Your Trust

• Secure Payments & Data Encryption — Sensitive data is encrypted; payment handled through trusted, PCI-compliant gateways.

• Confidentiality & Privacy — We adhere to strict privacy practices and data protection policies (see our Privacy Policy).

• Anti-Fraud Systems — We use automated tools and manual reviews to detect anomalies, multiple accounts, manipulative behavior.

• Alerts & Notifications — We notify users of suspicious login attempts, password resets, changes in payment settings.

• User Controls — Users can manage visibility of their name, updates, campaign content, and privacy settings.

11. What We Ask of You

To keep this platform strong and trustworthy, we request:

• Honesty & Accuracy — Be truthful in campaign descriptions, identity, and use of funds.

• Regular Updates — Keep your donors informed; share progress, setbacks, receipts, photos, reports.

• Respect & Civility — Use respectful language, do not harass or defame others.

• Engagement — Respond to donor queries, feedback, and comments.

• Compliance — Follow local laws, tax regulations, nonprofit guidelines, reporting obligations.

• Support the Community — Share campaigns, mentor new creators, provide feedback, and help others.

12. Risks & Disclaimers

While we strive to ensure reliability and safety, please note:

• We do not guarantee success of any campaign. Outcomes depend on many factors including publicity, donor interest, execution.

• We are not responsible for the acts or omissions of campaigners (e.g. delays, misuse, non-delivery).

• All contributions are subject to payment processor rules, possible reversals, delays, or failures.

• In rare cases, campaigns may need to be suspended or refunded due to policy violations or legal compliance.

• Using the platform involves digital risk — always use secure passwords, verify links, be cautious of phishing.

13. Future Plans & Roadmap

We are continually evolving. Some of our upcoming plans include:

• Mobile App Launch (iOS / Android) for seamless access

• Multilingual Support to reach diverse communities

• Enhanced Analytics Dashboard for campaigners and donors

• Matching Grants & Seed Funds to boost promising campaigns

• Micro-funding & Recurring Donations support

• Blockchain / Smart Contracts for enhanced transparency of fund flows

• Community Forums & Mentorship Networks

• Advanced Verification Tools & AI Fraud Detection

• Educational Resources & Training for campaign creators

• Impact Measurement Tools & Reporting Templates

We welcome your feedback and suggestions for features you’d like to see.

14. Frequently Asked Questions (FAQ)

Q: Who can start a campaign?
A: Registered users aged 18+ who complete verification per our requirements.

Q: How much does it cost to run a campaign?
A: We charge a platform fee (see Fees page). Payment processing charges also apply.

Q: How do I withdraw raised funds?
A: After verification, campaign completion and meeting threshold, funds are disbursed to your designated bank or account.

Q: Can I donate anonymously?
A: Yes, you may choose anonymity (where permitted); your identifying details are hidden from the public and/or campaigner as per your selection.

Q: What if a campaign fails or is fraudulent?
A: We vet campaigns before approval. In case of policy violation, we may refund donors, remove campaign, and take legal action.

Q: What countries can use the platform?
A: Currently our primary operations are in India (or your target region), but we may allow contributions from other countries where permitted by law and payment systems.

Q: How do I contact support or report abuse?
A: Email us at admin@aapkasahyog.com or use our contact / grievance form on the website.

Q: Are donations tax-deductible?
A: Tax treatment depends on your local jurisdiction and the campaign’s legal status. We recommend consulting a tax professional.

Q: How regularly must campaigners update donors?
A: We expect frequent updates — monthly or upon milestone achievement — with clear documentation of use of funds.

15. Contact Us

We’d love to hear from you — whether you have questions, want to propose a campaign, share feedback, or partner. Feel free to reach out:

Email: anjorfoundation@gmail.com
Subject Line Suggestions: “About Us Inquiry”, “Partnership Proposal – AapkaSahyog”, “Campaign Assistance”, “Feedback / Suggestion”

Our team aims to respond within 1–3 business days.

16. Our Commitment

At AapkaSahyog, we commit to:

• Uphold the highest standards of transparency, security, and integrity

• Be accountable to donors, campaigners, and communities

• Strive for continuous improvement and innovation

• Build a platform where trust, generosity, and impact coexist

We believe that a small spark from one person, when joined by many, can light the way to a brighter, more compassionate world.

Thank you for being part of this journey.

— The AapkaSahyog Team